Free Basic Shipping on orders $40.00 or more.*
Due to the rush of holiday season, the order placed after Dec 9th may not arrive before Christmas.
Basic Shipping - 3 to 5 day processing and First Class USPS shipping.
Express Shipping - 1 to 2 day processing and Parcel Select USPS shipping.
International Shipping - We have a basic cost on our website checkout page - however we use USPS to international shipping and will quote you a final cost if it is more than our listed rate. You have an option to cancel your order if the shipping quote is not acceptable.
During the holiday season, the processing time may take up to 14 days. We can shorter the processing time based on the request.
We strive to keep our inventory as accurate as possible - however inventory items can be pulled for our local wholesale customers which might render it out of stock. Any out of stock items will take longer to process (usually about 7 business days) and we will do our best to contact you if it takes longer.
For customers that choose Express Shipping option - items that are out of stock will be processed priority and we will inform you of any delay.
Non-Tea products are generally dropped shipped from our Chinese warehouse and can take up to 30 days to arrive at your location.
* Must be $40.00 or more after all discounts, coupons, Groupons, or promotions have been applied. (Example: Subtotal $41.00 - $6.00 discount = $35.00 will have a shipping charge added to total.)